VFS Global is the world’s largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management and other citizen services for its client governments enabling them to focus entirely on the critical task of assessment.
With 2574 Application Centres and operations in 137 countries across five continents, VFS Global serves the interests of 58 client governments. The company has successfully processed over 165 million applications since its inception in 2001.
The company offers differentiated services and solutions to its client governments. Visa application processing and consular support services offer diplomatic missions an integrated process from submission to delivery. These services include operations, information and financial solutions for an end-to-end process, depending on specific consular requirements.
Drawing from its expertise and knowledge within the visa services domain, VFS Global also delivers a dependable and technologically supported framework for local and state governments globally through its portfolio of Citizen Services, aimed at enhancing customer experience in public services with an automated and seamless process. The organisation’s Identity Management solutions seek to provide efficient, secure and innovative biometrics-enabled services in a variety of application areas such as Border Control Management, National ID programmes, Trusted Traveller Programmes, and Foreigner Registration services.
VFS Global is headquartered in Dubai, UAE, and is a wholly-owned subsidiary of the Kuoni Group, headquartered in Zurich, Switzerland, which belongs to the private equity company EQT. EQT is one of Europe’s leading private equity houses founded by Investor AB, Scandinavia’s largest industrial holding group and part of the Wallenberg Group. EQT funds have portfolio companies in Europe, Asia and the US with total sales of more than EUR 19 billion and approximately 110,000 employees.