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The Company is like a stage. Books and information products are like actors and actresses. Staff are like producers and directors, and customers are like the audience. Once the customers come into contact with Kinokuniya, their theatrical experience begins. To receive a standing ovation from the customers, the Company must provide a well-designed stage. The staff must provide clear directions to the actors and actresses and they must ensure all props are in place. Actors and actresses are well cared for so that they can perform their very best before the audience.
LEVEL L1   BLOCK L1-38
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